Privacy Policy
Last Updated: November 12, 2026
This Privacy and Cookie Policy explains how Steahly Off Road ("Steahly," "we," "us") collects, uses and shares information when you visit steahlyoffroad.com or buy from us.
Information You Give Us. We collect Personal Information when you place an order, create an account, sign up for our emails, or contact us. This can include your name, billing and shipping address, email address, phone number, order details, vehicle or product information you send us, and the content of your messages. Personal Information means information that alone or combined with other information can be used to identify, contact, or locate you. We do not consider information that has been anonymized, so that it does not identify a specific person, to be Personal Information.
Payment Information. Payments are processed by our payment providers, Braintree and PayPal. Your full card number is sent directly to them and is not stored on our servers. Their use of your information is covered by their own privacy policies.
Information Collected Automatically. When you visit our site, we and our partners automatically collect information from your browser and device using server logs, cookies, and similar technologies. This includes your IP address, browser and device type, the pages and products you view, items you add to your cart, purchases, the site that referred you, and the date and time of your visit.
How We Use Information. We use the information we collect to:
- process, ship, and provide updates on your orders;
- answer your questions and provide customer and warranty support;
- send you service messages about your orders, account, security, and privacy;
- send you marketing emails, if you have signed up for them;
- understand how our site is used and improve our products, website, and marketing;
- show you relevant ads on other websites and social media;
- protect against fraud, spam, and abuse; and
- comply with the law.
We may also anonymize and aggregate data and use it for any internal purpose.
How We Share Information. We share information only as described below:
- Service providers that help us run our business, including our payment processors (Braintree and PayPal), shipping carriers, our email marketing provider (Klaviyo), analytics and security providers (Google Analytics and Google reCAPTCHA), and our website host. They may use your information only to provide services to us.
- Advertising partners. We use the Meta (Facebook) Pixel. It collects information about your activity on our site, such as pages viewed and purchases, so that we can measure our ads and show ads to you and similar people on Facebook and Instagram. Under some state laws, this may be considered "sharing" Personal Information or "targeted advertising." See Your Choices below to opt out.
- Legal and safety reasons. We may access, preserve, and disclose information if we believe doing so is required or appropriate to comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; or protect your, our, or others' rights, property, or safety.
- Business transfers. If our business is sold or merged, customer information may be transferred as part of that transaction.
We do not sell your Personal Information for money, and we do not rent or give your Personal Information to unaffiliated companies for their own direct marketing.
Cookies and Similar Technologies. Cookies are small text files stored in your browser. We use the following types:
| Type | Provider | Purpose | Examples |
|---|---|---|---|
| Essential | Steahly (our store software) | Keep you signed in, remember your cart, secure forms, and make pages load faster. The site will not work properly without these. | PHPSESSID, form_key, mage-cache-sessid, mage-cache-storage, private_content_version, section_data_ids, X-Magento-Vary |
| Analytics | Google Analytics | Count visits and see how visitors use our site. | _ga, _ga_* |
| Advertising | Meta (Facebook) | Measure our ads and show relevant ads on Facebook and Instagram. | _fbp, _fbc |
| Email marketing | Klaviyo | Connect site activity, such as items viewed or left in a cart, to our email list so we can send relevant emails to subscribers. | __kla_id |
| Security | Google reCAPTCHA | Protect our forms and checkout from spam and bots. | Set by Google |
Cookie names can change when our providers update their services. Most browsers let you block or delete cookies. If you block essential cookies, parts of the site, such as the cart and checkout, may not work.
Do Not Track and Third-Party Tracking. Our site does not currently respond to browser "Do Not Track" signals. Third parties such as Google and Meta may collect information about your online activities over time and across different websites when you use our site. You can limit this by using the opt-out tools below.
Your Choices.
- Marketing emails: You can unsubscribe at any time using the link at the bottom of any marketing email, or by contacting us. We will still send you emails about your orders and account.
- Google Analytics: Install the Google Analytics Opt-out Browser Add-on. Learn more about how Google uses data from sites that use its services.
- Interest-based ads: Adjust your Meta ad preferences, or use the Digital Advertising Alliance's opt-out tool. You can also email us to ask that we not use your information for targeted advertising.
- Access, correction, and deletion: You can review and update your account details by signing in to your account. To request a copy of the Personal Information we hold about you, to correct it, or to have it deleted, contact us using the information below. We may need to verify your identity before acting on your request, and we may keep information we are required to keep by law, such as order and tax records. Residents of some states may have additional rights under their state's privacy laws, and you may contact us to exercise them. We will not discriminate against you for making a request.
Data Retention. We keep Personal Information for as long as needed to fulfill orders, provide support and warranty service, maintain business and tax records, resolve disputes, and meet our legal obligations.
Security. We take reasonable steps to protect your information. Unfortunately, no website or internet transmission is 100% secure, and we cannot ensure or warrant the security of any information you provide to us.
Children. Our site is not directed to children under 13, and we do not knowingly collect Personal Information from them. If we learn that we have collected Personal Information from a child under 13, we will promptly delete it.
Users Outside the United States. Our site is operated in the United States. If you use our site or place an order from another country, your information will be transferred to, stored, and processed in the United States.
Changes to This Policy. We may revise this Privacy Policy. We will post any changes on this page and update the "Last Updated" date above. The revised version takes effect when it is posted. If we want to use previously collected Personal Information in a way that is materially less protective than described in the version in effect when we collected it, we will make reasonable efforts to notify you and get your consent as required by law.
Contact Us
STEAHLY OFFROAD
3850 PIONEER RD.
MEDFORD, OR 97501
541.535.4299
INFO@STEAHLYOFFROAD.COM